THE NEW STANDARD OF LUXURY OWNERSHIP
At Cadillac, we believe our owners deserve the very best. That's why when we set out to create the ultimate customer experience, designing and engineering great vehicles was just the beginning; we were also looking to create an experience comparable with those provided by the world's greatest luxury brands. Every vehicle we sell is backed by the Cadillac Shield, the most comprehensive suite of owner benefits offered by any luxury automotive brand in the world. From innovations like Remote Vehicle Diagnostics and advanced mobile apps to the extraordinary value of our no-charge Premium Care Maintenance Program, Cadillac Shield sets a new standard of luxury ownership.
Cadillac Warranty
Every Cadillac is covered by a 4-year/80,000 km Limited Warranty* which covers repairs on your entire vehicle, including parts and labour, to correct problems in materials and workmanship. A 5-year/160,000 km Powertrain Component Limited Warranty* is also included that covers select powertrain components.
Premium Care Maintenance
Standard on every new Cadillac is the no-charge Cadillac Premium Care Maintenance Program, which covers select required maintenance services during the first 4 years or 80,000 km of ownership.*
Roadside Assistance
Any time you require assistance during the 5-year/160,000 km Power train Component Limited Warranty period,* regardless of where you may be in Canada or the contiguous United States, Roadside Assistance is at your disposal 24 hours a day, 7 days a week, 365 days a year.
Courtesy Transportation
Whenever your Cadillac requires scheduled maintenance or warranty repair service during the warranty period, your dealer will provide you with shuttle transportation for daily service or an alternate car (or reimbursement for rental or other transportation expenses) for overnight service.
Security by OnStar
In the unlikely event that your Cadillac is stolen, OnStar ® can locate it via GPS. An advisor can then send a Stolen Vehicle Slowdown ® or Remote Ignition Block signal (working in conjunction with police) to help authorities safely recover your vehicle.**
Navigation by OnStar
Just push the OnStar ® button and ask the Advisor for directions to your destination. OnStar ® will download directions to your Cadillac and a voice will call out every turn.**
Diagnostics by OnStar
With best-in-class diagnostics from OnStar ® you can run regular remote checks on an extensive variety of vehicle systems. You can also receive updates via email or the OnStar RemoteLink TM app for iPhone ® or select Android TM phones.**
Connections by OnStar
With the OnStar RemoteLink TM app, you can access and control select vehicle information and features from anywhere you have mobile phone service.**
Emergency by OnStar
In the unfortunate event of a crash, OnStar ® can automatically dispatch emergency services to your exact location, even if you're unable to respond to calls or request assistance.**
* Whichever comes first, fully transferable. See dealer for complete details.
** Visit onstar.ca for coverage map, details and system limitations. Services vary by model and conditions. OnStar ® acts as a link to existing emergency service providers.
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